Complaint Investigation Report

434700160-9-24-2024-47-HC-WSCT-DAJTGY-20241030144355

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE SERVICES , 744 P STREET, MS 09-14-90

This is an official report of an unannounced visit/investigation of a complaint received in our office on

08/30/2024 and conducted by Evaluator Ramsey Chimienti

COMPLAINT CONTROL NUMBER: 47-HC-20240830125216

Home Care Aides are not registered on the Home Care Aide Registry.

Home Care Aides do not have a fingerprint clearance or exemption.

Home Care Services Branch (HCSB) Analyst, Ramsey Chimienti, conducted a complaint investigation regarding the above allegations. Analyst Chimienti met with Designee, Ruth Cervantes. The analysts reviewed a list of documents that were compiled by Ruth in order to complete the investigation. The requested documents included payroll from August 2024 through current as well as personnel records.

Based on Analyst’s observations and interviews, the preponderance of evidence standard has been met, therefore, the above allegations are found to be SUBSTANTIATED. Health and Safety Code, Division 2, Chapter 13, Article 7, Sections 1796.43(a) and 1796.23 (a) are being cited on the attached HCS 9099D report.

Analyst Chimienti concluded the visit with an exit interview and provided a copy of the HCS 9099 and 9099D investigation reports along with appeal rights.