Senior Care Records.

Complaint Investigation Report

Palm Villas, Campbell, Campbell06/19/2025Licence 435202301

Census43
Date signed06/19/2025 01:49:20 PM
The inspector’s account

LPA interviewed Staff S1. S1 states R1 was taken to the hospital on 6/3/2025 and is still at a SNF.

Based on interview and documentation review, R1's injuries did not occur at the facility as R1 was taken to the hospital on 6/3/2025 and was then transferred to a SNF. As of 6/19/2025, R1 has not returned to the facility.

This agency has investigated the complaint alleging that facility neglected resident in care causing resident to sustain injuries . We have found that the complaint was UNFOUNDED , meaning that the allegation was false, could not have happened and/or is without a reasonable basis. An exit interview was conducted with Staff Jimena Pulido, and a copy of this report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction