Complaint Investigation Report

Based on interviews by LPA Heberle, two staff members mentioned that there never was an issue of residents having mismanagement of medications. On staff member (S1) stated that the facility does not have any involvement in which medications residents are taking. The family can make request that the facility administer certain medications, but staff always makes sure the doctor okays and prescribes it first. The facility communicates with doctors if they believe the medication needs to be changed. LPA Heberle & LPA Donato was also able to interview residents and two out of five mentioned that they don’t have any issues with medications, and they are able to get it on time. Three residents were not able to respond to questions due to cognitive diagnosis..

LPA Donato was able to review records for R1, and according to the centrally stored medication, facility gave the medication according to doctors’ orders.

Therefore, based on the interviews conducted, files reviewed, and information collected, the allegations mentioned are UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.

The report was reviewed, and a copy is provided.