Facility Evaluation Report

Licensing Program Analyst (LPA) Marcella Tarin arrived unannounced to conduct a Case Management incident visit. LPA met with Staff S1. LPA spoke with Administrator (ADM) Justin Wiliams via phone. ADM stated he was in training and authorized S1 to sign on his behalf. LPA observed 2 clients and 1 staff during the visit. S1 states 4 clients were at work.

On 4/16/2025 the Department received 6 Incident Reports regarding bed bugs at the facility. The Incident Reports state bedbugs were first observed on 3/4/2025 in R1's bedroom and the facility called an exterminator. The Incident Report states the facility is monitoring for bedbugs and the exterminator will conduct follow up treatments.

LPA toured the facility with S1 to include 6 clients bedrooms, dining area, and living room. LPA inspect mattresses, bedding and client furniture. LPA observed 6 clients mattresses with mattress encasements (zip up covers).

LPA interviewed ADM, 2 staff and 2 clients. ADM states bedbugs were observed about a month ago, and the facility was treated by an exterminator. ADM states the facility has had 3 follow up treatments by the exterminator. ADM states the most recent exterminator treatment was on 4/16/2025. ADM states bedbugs were found in R1's bedroom and in the facility living room couch.