Complaint Investigation Report

434700149-7-26-2023-47-HC-WSCT-CUGM8K-20230807092312

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE SERVICES , 744 P STREET, MS 09-14-90

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/05/2022 and conducted by Evaluator Megan Vigil

COMPLAINT CONTROL NUMBER: 47-HC-20220405120417

Home Care Organization is operating sub office as the main office.

On 7/26/23, Associate Governmental Program Analyst (AGPA) Megan Vigil arrived at First Light Home Care, located at 1066 Saratoga Ave. Suite 210. San Jose, CA 95129 regarding the above complaint allegation.

AGPA Vigil met with Designee, Molly Johnson. The Organization operated a sub-office at the location of 2110 Omega Road, Ste C San Ramon 94583. The Department notified the Organization of the discrepancies and the corrections were made immediately to be in compliance with the Statute of Health and Safety Code.

Based on AGPA's observations and interviews which were conducted and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. Health and Safety Code. Article 2. Section 1796.17, are being cited.