Senior Care Records.

Complaint Investigation Report

Telecare Carmen Lane, Santa Maria04/17/2025Licence 425802136

Census12
Date signed04/17/2025 04:15:57 PM
The inspector’s account

Based on observation and interviews, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

On the allegation: Staff are not properly supporting client requiring ambulatory assistance devices. LPA reviewed all 12 client files. Files reviewed showed that all clients are ambulatory, and none require assistance completing activities of daily living or assistance in mobility. The facility is approved for 12 ambulatory residents only, therefore no client requiring the use of mechanical aids such as wheelchairs, walkers, or crutches can be admitted.

Based on observation, record review and interviews, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted, copy of report given.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction