Complaint Investigation Report

Staff notified R2 that they did not have permission to move in and needed to be out the next day. The next day, 2/28/23 R2 moved out. Administrator checked the facility cameras and saw R2 and R1 carrying a cart of things to R1’s room on 2/27/23 at 4:23 pm and then taking a cart back on 2/28/23 at 9:20 am.

LPA interviewed multiple care staff and housekeepers who stated that they had no idea R2 moved in with R1. R2 moved their belongings into R1’s room without notifying staff and when no staff were around in the hallway. As soon as Administrator and staff were aware of the room movement, they acted quickly to move R2 back into their own room. Based on interviews, the allegation: Facility did not inform authorized representative of change in living arrangement is Unsubstantiated.

Exit interview conducted, copy of the report was issued.