Complaint Investigation Report

According to Staff 4 in an interview on 06/12/2022, stated that it is believed that C1 possibly threw the heading aide out of the Van window during travel and did know where the hearing aid was tossed out of the van and therefore did not know where to look for the hearing aide. The facility failed to provide inventory documentation of the hearing aides that were in trust of the facility and facility staff, nor did they produce an incident report of the lost hearing aid. Based on interviews, admission and documentation, the allegation of, “Staff did not safeguard resident’s personal items.” Is substantiated at this time.

Exit interview, citation issued, report singed, appeal rights and report emailed.