Senior Care Records.

Complaint Investigation Report

Merrill Gardens at Santa Maria, Santa Maria09/10/2025Licence 425850140

Census193
Date signed09/10/2025 12:49:45 PM
The inspector’s account

Record review of R1's file reveals R1 resides in assisted living but is independent of needing staff assistance. LPA interview with R1 revealed they like the facility and it's a nice place. R1 stated the Administrator is a very nice man and does not think they have ever had an issue with him. R1 stated they visited some friends last week and think they may want to move closer to the friends. R1 is not moving and no one has issued them an eviction notice. R1 has the feeling the Administrator wants them to move out, but is not sure why. During the interview R1 repeatedly asked the LPA why they were there and the LPA explained the reason each time.

Staff interviews reveal no residents have been issued an eviction notice in the last two months. Staff state they have not heard of the Administrator stating he wants a resident out of the facility or threatening a resident with eviction. LPA interview with the Administrator revealed he has not issued any eviction notices to residents and has not said he wanted any residents out of the facility. The Administrator stated R1 had a change in condition recently and the facility has been working with them and their physician. Record review confirmed documentation of communication with the physician.

Based on all interviews conducted and documents obtained, at this time the above allegation was found to be unsubstantiated , meaning that the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview conducted, report signed, and report provided to the Health Services Director.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction