Complaint Investigation Report

Personnel records reviews were reviewed for, but not limited to valid current First Aid/CPR training, and additional training documentation including valid CPI trainings. LPA received training paperwork for each employee signed and dated by a certified training instructor/professional. These trainings included Abuse Reporting, Guidance of Food Safety & Storage, Spectrum of Autism, Guidance for Storage of Uncooked Food, Medication Rights, COVID-19 Requirements, CPR/AED & First Aid, Medication Administration, Proper Cleaning Procedures, Mandatory Reporting Requirements, Direct Support Professional Training, Crisis Prevention and Intervention (CPI) training, and New Employee Orientation Trainings. The New Employee Orientation Trainings consist of trainings on the facility program design, client Individual Program Plans (IPP/ISP), consumer rights regulations, prescribed medication assistance, health & emergency procedures, special incidents/reporting abuse, and emergency disaster training/infection control plan training. All training documentation received by LPA had the number of hours listed per training, the date of completion, and the expiration dates. All staff member personnel records had documentation of appropriate training hours/certification including CPI trainings with no expiration of any training. All personnel records contained documentation of CPI training through Crisis Prevention Institute, Inc. which is an organization that provides training programs teaching crisis intervention and de-escalation skills to help reduce challenging behavior and prevent future incidents. After completion of CPI training, the Certified Instructor from the organization provides a copy of a CPI training verification cared including hours completed, expiration date, and instructor signature. The instructor also updates certification details online, which an employer can use to verify certification. Based on the information gathered, there is insufficient evidence to prove the alleged violation occurred. Therefore, the allegation is unsubstantiated.

On the allegation: Licensee allows staff to work and live at the facility without fingerprint clearance. It is alleged staff of the facility above are illegal immigrants that are not legally allowed to work in the United States. It is also alleged that staff use false/fake social security numbers which do not show criminal convictions from the country of origin. Allegedly certain staff members are not associated to the facility or fingerprinted for a criminal background check but work and live in the facility.

LPA received an LIC 500 Personnel Report and individual background check clearance documentation for each employee working in the facility. Facility personnel records reviews were reviewed for, but not limited to LIC 501 personnel records, LIC 503 health assessments with Tuberculosis (TB) test results, Personnel Action Notice, Job Description with date of employment, LIC 9052 Employee Rights, LIC 508 criminal record Statements, and criminal record clearances or criminal record exemptions. Continued on 9099-C