Complaint Investigation Report

According to the Administrator, the visitor came on 1/1/23 with an “intimidating” friend who was over 6 feet tall and the Administrator stated they tried to force their way in to the facility, and were yelling and using racist remarks towards the Administrator and staff. Administrator stated they did not feel safe or comfortable letting them in. Administrator was also concerned that the visitor, who was not R1’s POA, may try to take R1 out of the facility again or may abuse R1, as had been concluded by APS in the past. LPA advised the Administrator that they should have called 911 if they felt threatened, and the only way to restrict visitation is to get a restraining order. Administrator filed for a restraining order against this visitor, and the temporary restraining order was granted. Based on the information obtained, the allegation is deemed Substantiated at this time. A technical Violation was issued.

Exit interview conducted, copy of report and appeal rights were printed and emailed.