Complaint Investigation Report

It was alleged that residents rooms were over 93 degrees this week and was not a comfortable temperature. LPA's observed the temperature outside at 85 degrees Fahrenheit upon arrival to the facility. LPA's confirmed that has been an excessive heat warning throughout the area issued at this time. LPA's thermometer readings varied between 78.1 degrees and 89.2 degrees Fahrenheit. Based on observation, The allegation that Facility not providing a comfortable temperature for residents in home is deemed SUBSTANTIATED at this time.

Administrator Interview revealed that once they were made aware of the hot temperature in a residents room they immediately got a fan for the resident and called stores to find an AC unit. Administrator stated that an hour after they were informed a portable AC unit was delivered to the room to cool it down. Administrator also stated that the facility is doing frequent checks on residents, reminding them to stay hydrated and encouraging them to do activities and hang out in the sunshine room that has air conditioning.

Pursuant to Title 22 Division 6 Chapter 8 of the CA Code of Regulations, the following deficiencies were cited (refer to LIC 809-D):

Exit interview conducted, a copy of reports and appeal rights were reviewed and provided to the Administrator via email.