Complaint Investigation Report

among staff, staff were advised that staff responsibilities are not program specific and client care is the priority regardless of the location of the client and/or the program in which they are participating. The allegation that staff failed to assist clients with toileting needs is deemed Substantiated at this time.

Pursuant to Title 22 Division 6 Chapter 8 of the CA Code of Regulations, the following deficiency was cited (refer to LIC 9099-D):

Exit interview conducted. Copy of report and Appeal Rights issued at the time of the visit.