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Hearts at Millwood Assisted Living

416 Millwood DR, Millbrae, CA, 94030

Residential care home for the elderly6 licensed beds1 citation on recordHospice waiver
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6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. State records show 1 Type A citation against Hearts at Millwood Assisted Living in Millbrae, California, arising from complaint investigations. Type A is the state's most serious category. Of 1 complaint allegation investigated, 1 was substantiated. State licensing has visited 9 times, most recently on 4/8/2026.

6licensed beds
1Type A citations, from complaints
0Type B citations, from complaints
1 / 1allegations substantiated
9visits on record
On the licence

What this home is licensed to accept

Limits the state set on the licence — not services the operator advertises.

Hospice waiverAge 60 and over

AGE RANGE 60 YEARS AND OVER. ALL MAY BE NON-AMBULATORY. LICENSE IS SUBJECT TO TERMS AND CONDITIONS OF HOSPICE WAIVER FOR FOUR (4) CLIENTS.

Inspection history

How often has the state visited, and what did it find?

California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.

Complaint investigationsWhere the state's headline citation figure comes from1 visits · 1 A
Routine inspectionsScheduled licensing visits3 visits · no citations
Other visitsFollow-ups, incident visits and case management5 visits · 1 A · 6 B
Complaints

What did complaint investigations find?

SubstantiatedInvestigators found the allegation to be true1
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation0
UnfoundedDetermined not to have happened0
On file

Reports held by the state

9 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.

Facility Evaluation Report04/08/2026
Facility Evaluation Report04/08/2026
Facility Evaluation Report02/03/2026
Facility Evaluation Report06/04/2025
Facility Evaluation Report06/14/2024
Facility Evaluation Report06/06/2023
Complaint Investigation Report05/22/2023
Facility Evaluation Report05/22/2023
Facility Evaluation Report08/11/2022
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Hearts at Millwood Assisted Living a question

Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.

What is needed

Goes to this facility only. We do not sell your details, and no other operator is copied in.

Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 415601085.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction