Complaint Investigation Report

LPA reviewed all incident reports from 2022 through May of 2023 and found no incident reports for R1 for any change of condition. LPA conducted staff interviews on 05/19/2023, Staff 2-4 (S2-4) indicated that R1 was ambulatory and had a privet one to one caregiver for companionship during the times of 8am through 9pm daily. Interviews of Residents 1-6 (R1-6) all stated they have never had staff not meet their needs when requested or left unattended when they had needs. R1-6 have had no issues with staff responding to call buttons and all feel very safe at this facility. Based on interviews, and documentation, at this time there is not enough evidence to support the allegation that facility was responsible for, “Resident was unconscious in the facility bathroom for a long period of time.” and is unsubstantiated at this time.

Exit interview, report read, and report provided.