Complaint Investigation Report

During today's visit LPA toured the facility to find no cameras in the residents rooms. LPA interview with Staff #1 (S1) revealed S1 installed cameras in resident bedrooms #2, 3, and 4 to watch the residents at night so they would not have to go in and disturb the resident to check on them. S1 removed them recently after a visit from the Long Term Care Ombudsman to the facility on 9/15/2025.

Interview with the Licensee/Administrator and facility record review reveal the facility does not have and has not applied for a waiver to install surveillance devices in resident rooms. Licensee also stated current residents have not given consent for the camera's in their rooms and residents have not requested the cameras be installed in their bedrooms.

Based on all interviews conducted and documents obtained, at this time the above allegation was found to be substantiated , based on the facility installing cameras in the residents bedroom to monitor them violating 4 of 5 resident's right to privacy.

Exit interview conducted, deficiencies cited on LIC9099-D page, report signed, and report provided to the Licensee/Administrator.