Complaint Investigation Report

On 05/31/2024, LPA reviewed R1’s facility charting notes dated 05/24/2024, stating “ ***Late entry from 05/23/2024*** Resident apartment had strong ammonia like odor upon entrance. This may have been due to pervious alleged urination onto the PTAC unit in (R1’s) apartment. PTAC unit was removed, pressure washed, sanitized and then installed back in place. A urine odor removal spray was also applied. On May 24th the odor appears to have reduced. – Serviced on May 23, 2024 at 01:00PM”. At this time there in enough evidence to support the allegation of, “Staff do not ensure that the facility is maintained sanitary.” and is substantiated at this time.

Exit interview, report read, citation issued, report and appeal rights provided.