Complaint Investigation Report

R1 identified and initialed that this agreement was with the facility corporation, R1 and “self” indicating that R1 was independent of a designated representative by the contract. It is noted that there was a clause in the contract that in the event of Death, F1 was designated as the person to remove R1’s property. There were no other items in the contract as to a representative or designated person of R1 in this Admission Agreement. Additionally, on 05/15/2024, LPA reviewed R1’s Physicians Report (LIC602) dated 02/13/2024, two days prior to R1’s move in date to the facility, which did not notate any cognitive decline, and noted that R1 could leave the facility unassisted. On 05/15/2024, LPA reviewed, R1’s Central Coast Home Health Care, Admission Service Agreement, singed and dated on 02/18/2024 which indicated and marked as “I DO NOT have a durable Power of Attorney for Health Care.” Which was singed by R1 on 02/18/2024. On 05/06/2024 and 05/15/2024, LPA Jeffries reviewed 9 pages of transcripts submitted by F1 indicating outlining, weekly to daily communications with Administrator, Adam Bramwell, Facility Wellness Director (S1) pertaining to R1’s medical appointments, medication changes and concerns, billing explanations, insurance benefits, and general condition of R1. On 05/06/2024, LPA interviewed F1, who stated that they have been in communication with Administrator Adam Bramwell, and S1 through email, text, and phone calls multiple time a week during R1’s stay at the facility. On 05/10/2024 LPA Jeffries interviewed Administrator, Adam Bramwell who stated that they had continuous contact with F1 through phone (mostly in the evenings due to global location of F1), text, and emails. On 05/10/2024 LPA Jeffries interviewed S2 who stated that they have had continuous contact with F1 through emails during F1’s stay at the facility. LPA noted Based on documentation, and interviews, there in not enough evidence to support the allegations of, “Facility failed to notify responsible party/physician in residents change of condition.”, “Facility did not observed residents change of condition.”, “Facility did not follow terms of admission agreement.”, and “Facility did not provided change of contract notification.” and are all unsubstantiated at this time.