Facility Evaluation Report

At 1:40pm on 08/20/2025, Licensing Program Analyst (LPA) Haner-Tomasko arrived unannounced to the facility to conduct a case management visit along with Tri-Counties Regional Center (TCRC). LPA met with Administrator Junsik Kim and announced the reason for the visit.

On 8/18/2025, Licensing received an incident report from this facility regarding an incident that happened on 8/15/2025. Review of the incident report and staff interview revealed Client #1 (C1) became upset at the facility possibly due to not being able to care for their financial matters at the bank earlier in the day. At around 4:15pm C1 started to do their usual behaviors; yelling, cussing, calling staff vulgar names, banging on the walls, kicking the walls, throwing things and following Staff #1 (S1) around while screaming and yelling at them. S1 contacted the Licensee, the Licensee attempted to talk to C1 over the phone and at one point reminded C1 they may need to call 911 or the crisis unit if anyone felt threatened by C1’s behavior. C1 began to yell and curse at the Licensee. The Licensee privately asked S1 over the phone to try one more time to address C1’s behaviors before calling 911 or the crisis unit. C1 told S1 they did not want to stay at the facility anymore and asked to be taken back to the homeless shelter they were at before moving into the facility. S1 called the Licensee again, the Licensee asked C1 if they were sure they wanted to return to the homeless shelter, and C1 said “yes”. The Licensee asked S1 to pack-up C1’s belongings, C1 assisted in packing, S1 asked C1 again if they were sure this is what they wanted to do and the incident report states C1 said “Yes! I’m finally going to get away from all of you bitches! You guys are a bunch of bitches and I hate you!” The administrator Junsik Kim arrived at the facility and attempted to take C1 to a couple of different homeless shelters in Atascadero and Paso Robles but they were full. S1 called homeless shelters for availability.