Complaint Investigation Report

“Please throw away any made food within the 2 days it was made” as well as “Please make sure that all food is to be labeled with the date it was made....opened..." LPA also inspected a large sampling of dry goods and found 3 items expired from within the past month to 6 months.

LPA requested the following documents: 3 staff files for review of training, and a copy of the menu. Training documents showed training was done during orientation regarding preparation and resident support for special diets.

Based on interviews conducted and observations made, the allegation that facility staff are not following food safety protocols for residents in care is Substantiated at this time.

The following deficiencies were observed (see LIC 9099-D) and cited from the California Code of Regulations, Title 22. Failure to correct the deficiencies may result in civil penalties.

Exit interview conducted. A copy of the report and appeal rights were issued at the time of the visit.