Senior Care Records.

Complaint Investigation Report

Casa de Flores, Morro Bay03/16/2026Licence 405800142

Date signed03/16/2026 03:57:42 PM
The inspector’s account

S1 stated when a meeting needs to take place with a staff for performance review there is always another director or lead staff or HR is present, S1 can be direct when talking to staffing regarding residents care but it has to be done for the safety of the residents and it is never done in a deeming or abusive way. A few staff stated S1 can be very matter of fact and some staff might get offended or feel that S1 is not as easy to talk to as some other Directors at the facility, some staff said S1 is not as easy to approach when calling in sick then other directors can be. S1 is the director over S1's department and has several lead staff working in that department. LPA reviewed 5 staff disciplinary records for the previous year of 2025 nothing has been reported for 2026, records reviewed had nothing to do with verbal abuse of staff in the presence of residents in care. 9 out of 9 interviews did not give any evidence that S1 was verbally abusive to staff in front of residents in care, therefore this allegation is Unsubstantiated at this time.

Exit interview conducted and copy of report printed for Administrator.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction