Complaint Investigation Report
The facility cooks and prepares 3 meals with snacks available daily. LPA interviewed residents which revealed they get three meals a day and have options if the resident does not like what is being served, the food is enough to eat and someone can get more if wanting. The residents like the food that is served and the options that are available if the residents do not like something being served. LPA reviewed records the facility has a daily activity calendar with times of meals and activities according to the preferences of the residents in care. The admission agreements were reviewed and indicate 3 meals a day with snacks daily. Based on a lack of evidence and the residents having options at meals this allegation is deemed Unsubstantiated at this time.
On the allegation: Facility is not providing activities to residents in care. LPA interviewed residents which revealed the facility does offer games, puzzles, group communication, outside patio time and walks around the facility. Residents interviews stated the residents gets to chose to do what the residents wants to do and a resident prefers not to play with puzzles and games and would rather watch TV or go out to the patio. Residents interview revealed the resident would rather ride a stationary bike, go into the community shopping or take walks. The facility staff interviews revealed the facility will accommodate the residents in whatever the residents want to do, residents sometimes do not want to go anywhere or do not want to get out of bed that day and the staff allow the residents to do what the residents want to do. LPA reviewed records the facility has a daily activity calendar with times of meals and activities according to the preferences of the residents in care. The admission agreement was reviewed and stated the facility offers a planned activity program. Based on the lack of evidence and resident preferences being met this allegation is Unsubstantiated at this time.
Exit interview and copy of report printed for Administrator.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction