Complaint Investigation Report

405801595-2-12-2025-29-AS-KBUY-DEAQX8-20250227113308

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 21731 VENTURA BLVD. #250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

02/11/2025 and conducted by Evaluator Rachael De Leon

COMPLAINT CONTROL NUMBER: 29-AS-20250211110740

Medications were accesable to residents in care

Licensing Program Analyst's (LPA's) De Leon and Haner-Tomasko conducted a 10-day Complaint visit to the facility above. LPA met with I. Enos Patacsil Administrator and explained the purpose of the visit.

LPA toured kitchen & dining room medication cupboards during the visit the medication cupboards were locked on LPA visit. LPA requested a resident roster and staff roster.

On the allegation: Medications were accesiable to residents in care. LPA conducted interview with staff which revealed the Long Term Care Ombusman (LTCO) visited the facility on 02/11/2025 and found a medication cupboard unlocked while a reisdent in care was in the dining room area and the staff left the area to attend to another resident in care. Based on the evidence this allegation is deemed Substaniated at this time.

Exit interview conducted, deficnecy cited, copy of report and appeal rights printed for Administrator.