Complaint Investigation Report

Client 1 stated they have an awning when its sunny. Staff interviews revealed Client 1 enjoys chopping wood and staff do not pressure or require them to chop more than the client wants. Based on the information obtained, the allegation is Unsubstantiated.

On the allegation: Client is left unsupervised. LPA reviewed Client 1’s physician’s report and Individual Program Plan (IPP). Physician’s report and IPP indicate Client 1 is very high functioning and does not need constant supervision. Client 1 and Staff stated they feel comfortable chopping wood and handling tools safely without constant supervision. Staff interviewed stated someone is always on site when Client 1 is present and chopping wood and are within earshot if Client 1 needs anything. Staff stated Client 1 knows how to properly use tools to safely chop the wood without supervision. Based on the information obtained, the allegation is Unsubstantiated.

On the allegation: Staff yells at Client. Interviews with Client revealed they enjoy living at the facility and like the staff. Client stated they are never yelled at by staff. Staff interviewed stated they do not yell at the clients. Staff stated they talk loudly sometimes and will increase their voice to be heard across the noise of the tractor or wood splitter to property to communicate with Client 1. Based on the information obtained, the allegation is Unsubstantiated.