Facility Evaluation Report

At 11:00 am on 12/18/2024, Licensing Program Analyst (LPA) Rankin arrived at the main office for Options. LPA conducted an unannounced visit to complete the annual inspection started on 11/19/24. LPA met with CEO Debbie Bertrando and explained the reason for the visit.

Staffing: The facility currently employes 7 staff and 1 Administrator. Staff records are kept confidential in the HR office located within 30 minutes of the facility. Human Resources department provided requested files for LPA to review. LPA reviewed 5 random staff files. Files reviewed had current 1st Aid/CPR training records, 2 had certificates, the other 3 had documented “Training Completion Report” from Options . A copy of the Red Cross instructor certification was provided to show a certified trainer signed off on course completion. Also reviewed were Personnel Records/Application, Health screening with TB results, and Criminal Record statements.

Personnel Records & Training: The facility keeps confidential files on staff training. LPA reviewed staff training records of 8 + hours of annual training.

Exit interview done, copy of report provided.