Complaint Investigation Report

LPA De Leon and QA Hartwell inspected the refrigerator, freezer, pantry cupboards and large freezer in the laundry room. A large amount of can food was found to be expired, several open food packages that were not stored properly in the refrigerator and freezer, as well as foods in the freezer that were freezer burnt. The freezer was stuffed full and did not allow for proper air circulation. Licensee and Administrator threw out old expired food and kept some of the canned foods with sell by dates for staff use only. QA Hartwell took photographs of all expired food. The facility remained with a supply of food to meet the regulation requirements.

LPA told Licensee and Administrator that staff food should be kept separate then residents food.

The facility has a staff refrigerator in the laundry room, LPA and QA did not inspect the staff refrigerator or cupboards as it belongs to the live in staff at the facility and is not residents food to inspect.

Licensee and Administrator have one resident in care that will eat continually if allowed and will take food from other residents in care, QA Hartwell will work with Licensee to have this put into the residents Individual Program Plan (IPP).

Based on LPA & QA observation the facility did have food that was not of good quality to be served to the residents in care therefore this allegation is Substantiated at this time.

Exit interview conducted, deficiency cited, copy of report and appeal rights printed for Administrator and Licensee.