Complaint Investigation Report

R1 was not compliant with the post care for the dental surgery and ended up in the hospital for further medical care. According to interviews R1 had been visited by onsite mobile dentist arranged through Tri-counties Regional Center in the 2024 on a few occasions. Staff interviews revealed staff wash assisting R1 with normal brushing and cleaning of R1 mouth and teeth. The lack of immediate attention to R1’s loose teeth and the reports staffing made to the lead/supervisor after the dental surgery were not immediate for R1’s needed care based on R1 not being seen timely this allegation is Substantiated at this time.

Exit interview conducted, deficiency cited, copy of report and appeal rights printed for Supervisor.