Facility Evaluation Report
Licensing Program Analyst (LPA) De Leon conducted a complaint visit and opened a case management visit due to deficiencies found during the visit. LPA met with staff whom called House Supervisor in Training and Call Program Supervisor Regina Ceasar. Upon arrival of each supervisor LPA explained the purpose of the visit.
LPA requested the following records at 10:45am for the complaint visit and did not received those records until around 2:30pm.
LPA was provided R1 and R2's records in large binders, LPA reviewed binders and LPA had to pull the records needed for copies to be made by facility. Facility provided requested records at 2:30pm.
Exit interview conducted, deficiency cited, copy of report and appeal rights printed for CALL Supervisor.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction