Complaint Investigation Report

On the allegation: Facility failed to notify resident's authorized representative of incident. LPA conducted interviews with staff and Resident 1 (R1)’s responsible parties. LPA also reviewed facility records including incident reports. The investigation revealed that R1 had responsible parties to contact after an incident, and documentation does not reveal all parties were contacted regarding R1’s fall incident on 2/23/2021. Therefore, the allegation is deemed Substantiated at this time.

Exit interview conducted, deficiency cited, copy of report and appeal rights emailed to Administrator/Licensee.