Complaint Investigation Report

R1 has left R1's cell phone in the dining area or set down in the TV area and staff have been able to locate it and return it to R1. R1 said there are no items of R1's currently missing. R1 does not feel the staff take R1's items but feels some of the residents may do it just to get a kick out of it because an item goes missing then once R1 complains the item turns up. The facility has helped R1 get two lock boxes with keys that only R1 has possession of so R1 can keep R1's things locked up. R1 has a room mate and R1 does not think R1's roommate takes anything. R1 did bring up a few things about people that live out of the facility that R1 feels takes R1's items, LPA explained to R1 if that is the case R1 needs to report that to the police department because it is not the facility staff or residents involved. LPA observed R1's room in be in disarray with things out everywhere, R1 has a lock box with a key for R1's valuables and currently R1 is not missing anything. R1 said R1 had a piece of mail delivered on Monday that has not been given to R1, staff said they give the mail to the residents as soon as it comes in, staff confirmed R1 did not have anything delivered Monday to the facility. The Administrator is going to sit down with R1 , confirm the company has the correct address to mail it to R1 and help get R1's mail resent out to be delivered to the facility. Based on the lack of evidence and R1 has no items currently missing this allegations is deemed Unsubstantiated at this time.

Exit interview conducted and copy of report printed for back up Administrator.