Complaint Investigation Report

and have not heard or seen staff be verbally assaultive to other residents in care, the residents feel safe living in the facility and staff are helpful, residents get three meals per day and the food is good, Residents get into arguments with other residents sometimes but usually about TV time and what is being watched or taking turns, and over all it is a good place to live.

LPA interviewed staff which revealed 4 out of 4 staff on duty said they do not verbally assault residents in care and they have never seen any staff yell, scream or cuss at any residents in care, the residents at times cuss out the staff, Back up Administrator stated many residents with mental health diagnosis and most residents are taking psychotropic medications at the facility, staff report incidents to Administrator and Administrator does submit incident reports to Licensing, Ombudsman office, local Law enforcement, Adult Protective Services and County Mental Health services. Based on the lack of evidence this allegation is Unsubstantiated at this time.

Exit interview conducted, no deficiency cited, copy of report printed for back up Administrator.