Complaint Investigation Report

According to one witness interview this form was not given to the resident or RP on admission to fill it out. Another witness interview revealed the staff helped with hearing aids on several visits, but R1 also refused the hearing aids at other times and did not want to put them on with visitors. Staff and witness interviews revealed that you could speak in a clear loud voice and communicate with R1 and that is how R1 wanted to communicate at times. The facility did not feel responsible for taking care of the hearing aids and batteries. Based on the LIC. 602A medical records for R1, R1 wore hearing aids and needed assistance and R1 is able to refuse to wear them at times the facility accepted R1 into care knowing he needed assistance with hearing aids therefore the allegation is Substantiated at this time.

Exit interview conducted, copy of report and appeal rights printed for Administrator.