Complaint Investigation Report

It was learned that staff person S1 was observed by other facility staff persons to push and shove residents in care while attempting to redirect them or while attempting to assist them.

It was learned that staff person S1 disregarded personal safety for a facility resident who required the use of a wheelchair and was pushing this resident by only using the back two wheels of the wheelchair while the front wheels were suspended in the air.

Based on the statements and information gathered during the course of these interviews conducted, it was determined that staff person S1 did handle residents in a rough manner and even went so far as to jeopardize the safety and well being of the residents in care.

As a result of this investigation, this LPA found the allegation to be SUBSTANTIATED - A finding that the complaint was Substantiated meant that the allegation was valid because the preponderance of the evidence standard had been met.

The following deficiencies were observed and cited on the following LIC 9099-D pursuant to Title 22 Rules and Regulations, Division 6 and Health and Safety Codes.

Appeal rights were printed and a copy was left with the facility designated Administrator at this time.