Complaint Investigation Report
392701540-7-9-2025-27-AS-KHOS-DJFM9T-20250710092516
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
SACRAMENTO SOUTH ASC , 9835 GOETHE ROAD, SUITE 100
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/13/2025 and conducted by Evaluator Arielle Pascua
COMPLAINT CONTROL NUMBER: 27-AS-20250513114757
LIVING GRACE ASSISTED LIVING AND MEMORY CARE
Staff do not safeguard confidential resident information
On 07/08/2025, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to this facility to deliver complaint findings. LPA met with Facility Designated Administrator (FDA), Farial Shokoor and explained the purpose of this visit. The purpose of this visit was to deliver complaint findings.
Current census was 63. A brief interview with FDA Shokoor was conducted.
During the course of this visit, LPA reviewed facility records and conducted interviews.
It was alleged that staff do not safeguard condifidential resident information. Based on interviews conducted with facility staff it was denied that the facility does not safeguard resident information and state that they understand the rules and regulations to ensure that resident information remains private. In addition, LPA reviewed facility communication logs through an electronic system which are not accessed to outside parties of the facility. Based on the information gathered, there is not sufficient evidence to prove that the staff do not safeguard confidential resident information. An exit interview was conducted and a copy of this report was provided to the facility at the end of this visit.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction