Complaint Investigation Report

397005617-8-5-2022-27-AS-KHOS-CHDP2M-20220817105610

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 2525 NATOMAS PARK DR. STE.270

This is an official report of an unannounced visit/investigation of a complaint received in our office on

06/01/2022 and conducted by Evaluator Albert Johnson

COMPLAINT CONTROL NUMBER: 27-AS-20220601114929

Facility has not conducted disaster drills for residents.

Based on the observation of the allegations and the interview with the house manager on 6/2/2022 the allegations are substantiated. The facility has corrected the allegation and sent supporting documents and picture on 6/6/2022 to show that the item listed above have been addressed / or corrected. The Administrator stated that the allegations are true, however, the residents in the facility have documented information in their IPPs' about property destruction, aggressive action both verbally/ physically and stealing food. LPA was able to take pictures of the allegations during the initial opening of the complaint and was able to substantiate the allegations listed.

As a result of this investigation, the Department finds the allegation to be Substantiated. A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met.