Complaint Investigation Report

392700580-10-25-2022-27-AS-KHOS-CKLJHS-20221027070424

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 2525 NATOMAS PARK DR. STE.270

This is an official report of an unannounced visit/investigation of a complaint received in our office on

09/06/2022 and conducted by Evaluator Albert Johnson

COMPLAINT CONTROL NUMBER: 27-AS-20220906093319

Staff inappropriately pushed a client while in care

Based on interviews conducted and records review, R1's IPP and intervention plans confirm that R1 is physically aggressive, quick tempered, impulsive and will assault staff and other residents in the home or at school. On the day of the incident R1 was incontinent and his roommate informed staff that his room was smelling, a request by R1's roommate to staff to have the room checked for the smells as a result R1 became agitated, broke his television, went to the bathroom and broke the bathroom door.

Staff held R1's wrist to stop the aggression and property destruction from continuing. R1 calmed down after sometime. There were no marks or bruising as a result of the staff holding R1's wrist and staff was able to continue with the care and supervision of R1 and other residents in care.

Records reviewed support a higher level of care to avoid R1 being a danger to himself or others. Medication records obtained confirmed that R1 is not taking a medication that has been part of his regiment. This medication has not been discontinued by R1's primary doctor.

As a result of this investigation, this Department found the allegation to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated meant that although the allegations may have happened or was valid, there was not a preponderance of the evidence to prove that the alleged violation occurred.