Complaint Investigation Report

Allegation #2: Staff do not have required training. LPA reviewed staffing record for S1, and interviewed S1 and Administrator. Based on record review and interview it was determined that S1 possess a certified medication training from another licensed facility, but did not receive regulatory required medication training specifically at Wagner Heights Residential after employment began on 7-7-15. It was further confirmed through interviews that S1 assisted residents with medication. Based on interviews and record reviews, the preponderance of evidence standard is met, and this allegation is SUBSTANTIATED.

Allegation #3: Facility is in disrepair. LPA conducted a facility observation on 7-7-22 with Administrator present. During facility observation, LPA observed drywall to be chipped and peeling on multiple pillars in the kitchen including near food prep area. Interviews conducted revealed that appropriate personnel where unaware of the chipped and peeling drywall. Based on observation and interviews, it is determined that the preponderance of evidence standard is met, and this allegation is SUBSTANTIATED. Due to repeat violation within 12-month period, a civil penalty in the amount of $250 is assessed.

Based on the findings above, citations are issued under Title 22, Division 6 and Health and Safety Codes. An exit interview was conducted with Gurpreet Rai and a copy of this report was left with Gurpreet. Appeal rights provided.