Complaint Investigation Report

Allegation: Personnel records are not properly maintained

Based on records reviewed the facility is not maintaining the personnel records. The records reviewed confirmed that S1 and S2 had no issues with their records.

The facility was able to provide investigating LPA with the requested files for review for both the staff and the residents. During the review of the files LPA observed that the files are complete and a current.

There was not a preponderance of evidence to confirm that Staff did not provide proper medication assistance to resident in care. An unsubstantiated finding confirms that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, and therefore the allegations are unsubstantiated.