Complaint Investigation Report

LPA did not observe or received additional evidence to indicate the above procedure was performed. As a result of this investigation, it is determined that a plan written and signed by a medical professional was not followed. The preponderance of evidence standard is met, and this allegation is SUBSTANTIATED. Citation is issued under Title 22, Division 6 and noted on LIC 9099D.

Allegation: Staff does not properly document resident's change in medical conditions. LPA conducted interview and record review as noted above. The allegation refers to various rashes noted on R1 and lack of documentation pertaining to such. A review of previous documentation including body check forms for R1 was conducted as part of an investigation for complaint #27-AS-20250827115412 which alleged staff did not properly observe rashes as change of condition. This investigation determined that a lack of documentation occurred as part of the observation process and the allegation was substantiated. The above current allegation refers to the same or similar event regarding R1 within that time period, therefore this allegation is SUBSTANTIATED. As licensee was previously cited for this allegation as noted in complaint #27-AS-20250827115412 on 11-7-2025, no citation is issued at this time for the above current allegation.

An exit interview was conducted with program administrator and a copy of this report was provided. A civil penalty in the amount of $250 is issued in addition to citation due to repeat violation of Section 80078(a) within a 12-month period. Appeal rights provided.