Facility Evaluation Report

A Non-Compliance Conference (NCC) was conducted today on December 11, 2025, via Microsoft Teams with the Sacramento South Regional Office. Present in the meeting were Regional Manager (RM) Stephenie Doub, Licensing Program Manager (LPM) Liza King, and Licensing Program Analyst (LPA) Michael Bilger. Also present were Regional Center Representatives: Brian Bennett, Katina Richison, Department of Developmental Services representatives Sunni Bridges, and Ombudsman Kathryn Thomas. Program Administrator Danica Morrison, and Regional Manager Christina Mance were present during this meeting. Additionally, Telecare representatives Mandy Kensinger and Serena Figueroa were present. The non-compliance conference process was explained during this meeting to include the administrative process.

An informal conference was held with Licensee designees on 8-7-2025 to discuss previous citations issued prior to this date. Since the date of this conference, Licensee has received a total of five A citations and eight B citations. The regulated areas of which the citations occurred were: Personal rights, care and supervision, buildings and grounds, administrator qualifications, client records, health related services, and reporting requirements.

Citations issued by the Department since the last informal include:

8-13-2025: Type B - Section 80072(5) Personal Rights. R1 was told he could not attend an activity without a reasonable explanation.

9-3-2025: Type B – Section 80072(a)(1) Personal Rights. staff utilized inappropriate labeling of a resident based on behavior episodes – based off verbiage from an incident report