Complaint Investigation Report

Such verbalization included but were not limited to: Facility staff verbalizing to a client he cannot watch television due to a behavior. As a result, the preponderance of evidence standard is met, and this allegation is SUBSTANTIATED.

Allegation: Facility staff are providing inappropriate interventions for residents. LPA conducted interviews and record reviews as noted above. Based on these interviews and record reviews, it was revealed through corroborated statements that facility staff were witnessed to exhibit interventions resulting in an unsafe and undignified environment for residents. Such interventions expressed corroboratively included but were not limited to: The act of barring a resident from watching television due to a behavior. Additional inappropriate interventions expressed through staff interviews included staff member encouraging a resident to express negative, unsafe behaviors. As a result, the preponderance of evidence standard is met, and this allegation is SUBSTANTIATED.

As a result of this investigation, citations are issued under Title 22, Division 6 and noted on LIC 9099D. A civil penalty in the amount of $250 is issued in addition to citation due to repeat violation of section 80072(a)(3) within a 12-month period. An exit interview was conducted with DCS and a copy of this report was provided. Appeal rights and LIC 811 provided.