Complaint Investigation Report
392700997-10-31-2024-27-AS-LRIS-DDCQDT-20250128110514
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
SACRAMENTO SOUTH ASC , 9835 GOETHE ROAD, SUITE 100
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/30/2024 and conducted by Evaluator Albert Johnson
COMPLAINT CONTROL NUMBER: 27-AS-20241030111610
Facility does not ensure the heater is in good repair
On 10/31/2024, LPA Johnson arrived unannounced to investigate the above allegation.
Based on interviews with staff on 10/31/2024, the facility is having issues with the (HVAC) heater. The parts to replace the heater have been received and the facility is actively working on fixing the heater. The facility has advised the residents of this matter and has offered to supply additional blankets and throws to comfort the residents while the heater is being repaired.
The allegation is substantiated meaning that there was a preponderance of evidence to prove that the allegation occurred as alleged.
An exit interview was conducted, a copy of the LIC9099, 9099-D, and appeals rights was provided to the Facility.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction