Complaint Investigation Report

Allegation: Staff are withholding residents personal belongings

It was alleged that staff are withholding residents personal belongings. Based on interviews conducted it was denied by staff that they withhold any residents belongings. It was stated that all residents are able to keep their belongings at all times. It was denied by residents that they are not able to keep their belongings and deny that staff take their belongings at any time. It is unclear at this time that staff are withholding residents personal belongings.

As a result of this investigation, this Department found the allegations to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated meant that although the allegations may have happened or was valid, there was not a preponderance of the evidence to prove that the alleged violation occurred.

There were no deficiencies observed or cited at this time. An exit interview was conducted and a copy of this report was provided to the facility at the end of this visit.