Complaint Investigation Report

Based on LPA Jensen's observations of the water pipes in 3 bathrooms and the kitchen and the water temperature check of 1 bathroom and kitchen, the allegation of the facility plumbing being in disrepair is UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegation may be valid, the preponderance of evidence standard has not been met.

Licensee did not safeguard resident's personal items

LPA Jensen confirmed with the Administrator that the facility does not handle money for residents. LPA Jensen interviewed Administrator Edgar Espiritu who stated that not all residents come to the facility with belongings as some are released from the hospital with no belongings and no clothing. In these cases the licensee provides some basic necessities to residents in care. LPA Jensen interviewed resident 1 (R1) and resident 2 (R2). Both residents interviewed denied having any concerns about the facility safeguarding their property. LPA Jensen reviewed the safeguard for property forms.. The safeguard for property tracking logs were observed to be complete. Based on interviews conducted a random sample of safeguards for personal property the allegation of the licensee not safeguarding resident's personal items is UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegation may be valid, the preponderance of evidence standard has not been met.

An exit interview was conducted and a copy of this report along with appeal rights was given to the Edgar Espiritu.