Complaint Investigation Report

LPA interviewed 4 staff and and 2 residents. consensus statement is ambiguous that staff don't interfere with the medical decisions. it was learned by interview that statements were made by the staff that the EMT did not need medical consent to accept the client into care, the staff provided it was in the context that the emergency nature of the required treatment ought to supersede a concern about liability for a nonconsentting ambulance ride providing, E.g. an unconscious person.

It was learned in interview that Staff were able to get in contact with the appropriate party for giving consent and satisfy the EMT in a timely fashion. Residents report being active participants in their medical decisions and in general.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

no citation issued, appeal rights provided, exit interview conducted.

A copy of the report was read and given to the staff.