Complaint Investigation Report

Staff preventing resident from leaving room based on LPA observations, residents were observed freely accessing common areas. LPA did not observed any resident not being able to leave their room.

Staff did not provide proper medical attention to resident in a timely manner based on interviews, medical records and progress notes which indicated the facility provided R1 with appropriate and timely medical attention.

Staff did not provide resident an adequate amount of water based on LPA observations, an ample supply of drinking water was observed and readily available to residents.

Staff are falsifying CPR and MAB certification based on records review of certificate and training indicated staff completed the required training and no evidence was obtained to support that the certifications were falsified.

Based on interviews, record review and observations, the allegations are unsubstantiated.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations occurred, therefore, the allegations are UNSUBSTANTIATED.

Exit interview was conducted and a copy of the report was given the acting administrator, Christina Huerta. No citations were issued per Title 22 regulations.