Complaint Investigation Report

Allegation: Facility did not notify responsible party of scabies outbreak at facility.

Based on records reviewed and interviews conducted the facility did not notify the responsible parties (RP) of the events from 8/18/2021 through 2/18/2022 that were happening for treatment of Scabies at the facility. RP were told that the facility did not have a doctor that would come to the facility to do a skin scrape to confirm Scabies as the primary causes of the rashes on multiple residents. The facility was aware of the outbreak from discharge papers dated 8/26/2021 that identified Scabies as the issue addressed for R2.

The department has concluded the investigation, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 6, Chapter 8) are being cited on the attached LIC-9099D. Failure to correct the deficiency may result in civil penalties. Appeal rights were provided. An exit interview was conducted,