Facility Evaluation Report

On 10-15-21 at 1:30pm, Licensing Program Analyst (LPA) Michael Bilger arrived unannounced to conduct a continued case management visit for a previous case management visit on 10-1-21. Upon arrival, LPA rang door bell and knocked. LPA observed through front door window that lights were off and shades were drawn. After 5 minutes there was no answer. LPA attempted to contact Administrator Maricor Camero via phone but unsuccessful as no voicemail option was available. LPA sent email to Administrator informing her of LPA's arrival and a request to call LPA. At 2:00pm, LPA did not receive a response from Administrator and another email was sent to Administrator informing her that LPA will return at a later time.

LPA was unable to complete case management visit and will return a later date for completion. Administrator unable to sign document due to not being present. No deficiencies cited.