Facility Evaluation Report

A Non-Compliance Conference Summary (LIC 9111) was generated to document this office meeting. A copy of this report and the LIC 9111 will be provided to the licensee. Parties in attendance of this meeting are documented on the LIC 9111.

On April 15th 2026, a meeting was held at 2pm regarding recent noncompliance with regulation at the facility Jewell Care Home with 3 agenda items:

Incident: In the past year, a client of the facility was hospitalized in relation to widespread bruising with an unknown origin. Shocking to the department was that there was documentation from the staff that it was internally reported but the internal reporting didn’t make it to Licensing.

Staffing: As part of an investigation by the department into the above event, the staffing of the facility appears to have one staff present for all of three of both Saturday and Sundays shifts. It's unclear that the staff receive adequate coverage for breaks and adequate uninterrupted rest between shifts where they are expected to not be on call.

Administrator staffing: Separate from adequate numbers of staff, its unclear the administrator is spending adequate time in the facility to observe the staff performing basic functions, training, and assessing staff.