Complaint Investigation Report

The facility staff also opened the door without a mask and did not conduct a visitor screening for the reporting party. The facility was reminded to conduct the pre-screening procedures for all visitors, regardless of their position when they are coming into the facility.

The facility failed to protect the personal rights of clients in care to receive safe and healthful accommodations and engaged in conduct inimical to the health, welfare, and safety of clients in care, in that facility staff did not document Covid -19 screening questionnaire on multiple occurrences.

Based on LPA's observation, records reviewed and interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 6, Chapter 8), are being cited on the attached LIC 9099D